LONDON, UK – Xtera®, a provider of innovative subsea fibre optic solutions, today announces a partnership with Fortress Solutions, a leading provider of telecom equipment repair, to enhance the longevity of its cable systems. As an ISO 9001, TL 9000, ISO 14001 and R2-certified equipment repair service provider, Fortress Solutions will enable Xtera to reduce the turnaround time on legacy equipment and provide a high level of service for its customers.
With support from Fortress Solutions, Xtera will expedite Returned Merchandise Authorizations (RMAs), allowing the company to focus its resources on new customers and projects while increasing manufacturing capacity at Xtera’s Contract Manufacturers. As one of the largest providers of telecom, mobile and video equipment repair services in North America, Fortress Solutions currently supports legacy equipment repair for more than 80,000 parts, serving in excess of 1,500 platforms from 325 equipment manufacturers.
“At Xtera, we are committed to supporting the full lifespan of both new and existing submarine cable systems,” explains Keith Henderson, Founder and Chief Operating Officer, Xtera. “Xtera utilises an ‘Extended Enterprise’ model from leading outside organizations to help deliver the highest quality services to our customers. We are very excited to partner with Fortress Solutions to maintain our subsea cable systems utilizing its ISO-certified equipment services.”
“Quality and reliability are key pillars of Fortress Solutions’ mission to provide customers with higher levels of quality, service and on-time delivery in the repair and technical support industry,” shares Brendon Mills, CEO, President and Managing Partner, Fortress Solutions. “Through this partnership, we are delighted to expand Xtera’s capability to maintain its submarine and Optima platforms, while affording them the opportunity to increase focus on customers’ immediate needs.”
Xtera offers un-repeatered and repeatered subsea connectivity, using the highest bandwidth undersea amplifiers for up to 40 Terabits on a single fibre pair. The company offers a full range of turnkey services and solutions, including system design, on-shore and off-shore security, landing route and station development, and operational support.